Beauty In Veterinary
Dr Sing Kong Yuen, BVMS (Glasgow), MRCVS
01 June, 2011
Be Kind To Pets
"You didn't reply to my
sms," the pet shop lady said. "So, I phoned your surgery and
made an appointment for vaccination and micro-chipping."
"I was taking the real estate examination," I replied. "In any
case, there is a vet available for you."
"Is she pretty?" she asked. "I did not see her as I sent my
staff to your surgery. She has a sweet voice as she was the
one answering my phone call."
We had known each other for years through my extension visits
to her pet shops. She had agonised over competition from one
Mediacorps starlet. "Don't worry," I said. "The starlet is
famous but you are as good looking as her." Well, she
got her man and that was what counted in love. I asked to
attend her baby's first month and she invited me. Still I was
much surprised by her question about whether my associate vet
is eye candy or not.
"Beauty is in the eyes of the beholder," I said. "In my real
estate class (my REA exams were in May 25, 26, 27, 2011),
there were said to be four pretty ones according to one
classmate. Another one said it was the girl with hair on her
shoulders. Another said the thin one who could have been an
air stewardess. Another who came to class with a different
handbag every time.
Looks are still important in veterinary medicine and human
medicine. We inherit our looks but we can make first
impressions count. Once I went to a Development Bank of
Singapore-appointed lawyer to sign some legal documents. The
young lady lawyer in the HDB Hub office was wearing sandals to
meet me. Was that good first impressions? I don't think so.
Once, my receptionist James and my assistant Mr Saw wore
slippers while at work on a Saturday, knowing that I would not
be on duty. I reprimanded them as my associate vet on duty did
not think it was a big deal.
young adult professionals, in my observations of two young
vets, seem to think that they can wear sandals to work since
they are the boss in the practice. Their assistants and
interns adopt similar footwear. It is time to change such
mindset as "branding" of a corporation and positioning in the
minds of the consumer are now much more important in this
highly competitive world.
A vet may be a good one but if he or she can't be bothered to
present a good first impressions, there evokes a doubt in some
clients as to whether he or she can be meticulous in
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